Data is the new Oil.
~ Mukesh Ambani
Den Broadband is popular in many cities, especially in Delhi, Kanpur, Faridabad, and Gurgaon. It is a reliable broadband & cable Tv service provider in India. The company has operations in 13 states – Haryana, Bihar, MP, UP, Uttarakhand, MP, Jharkhand, and Kerala.
Den has a presence in 433 cities across India and more than 13 million customers.
At Candytech, we have been using Den Broadband for more than a year and thought of sharing the experience with readers who want to use their service.
Before I share the plans, here is something I wanted to highlight.
Surprisingly, the company has not disclosed any plans on its official website. Unfortunately, they can charge whatever they want from the customers in different cities without disclosing the plan’s information.
Telecom Regulatory Authority of India should make it mandatory for all broadband providers to share the plan details on their websites. Hiding this crucial information is entirely against consumer rights, and the companies should be penalized for such a lack of transparency.
Let’s check out all the available plans, price lists, Speed tests, and service reviews.
To begin with, here are the latest Plan details for Den Broadband in Haryana/ Delhi and other states.
Den Broadband – Home Plans
Plane Name | Speed Mbps | Monthly Data limit | Post FUP Speed | Validity | Rental (Rs.) | Rental + GST (Rs.) |
Plan 1 | 50 Mbps | 150 GB | NA | 30 Days | 449 | 530 |
Plan 2 | 10 Mbps | 700 GB | 2 Mbps | 30 Days | 399 | 470 |
Plan 3 | 25 Mbps | 700 GB | 5 Mbps | 30 Days | 499 | 588 |
Plan 4 | 50 Mbps | 800 GB | 5 Mbps | 30 Days | 650 | 767 |
The basic plan comes with 50 MBPS speed, and you get just 100 GB of monthly data, and the price is Rs. 530 (inclusive of GST).
Plan 2 is a good value for money as you get 500 GB of data at 10 Mbps speed, and post FUP, you get 2 Mbps speed. The price is also not too high, only Rs. 470.
Plan 4 (I am using it) offers 50 MBPS speed and comes with 500 GB of data for Rs. 767. Overall, it is a good plan and gives good speed and high data limit. Also, we have got 5 Mbps speed in case we exceed the 500 GB data limit.
DEN Long Validity 3-Month Plans
Mbps | Price (Rs.) | Duration | Data |
---|---|---|---|
25 | 1350 | 3 Months | Unlimited |
50 | 1800 | 3 Months | Unlimited |
75 | 2250 | 3 Months | Unlimited |
Note – FUP data limit of 500 GB per month; after the FUP (Fair Usage Policy) limit, the speeds will reduce to 5 Mbps. For the above plans, there is an additional 18% GST.
100 MBPS Plan – Price Rs. 2700 for 3 Months, 1000 GB FUP Data limit, FUP at 10 Mbps, and for one month, it is available for Rs. 950.
Den is not offering 100 Mbps plans in my city. If they offer higher speed plans in your town, please share the details in the comments to benefit other readers.
Den Broadband Plans (Commercial Plans)
Plane Name | Speed Mbps | Monthly Data limit | Post FUP Speed | Validity | Rental (Rs.) | Rental + GST (Rs.) |
Plan 5 | 10 Mbps | 700 GB | 5 Mbps | 30 Days | 549 | 650 |
Plan 6 | 20 Mbps | 700 GB | 10 Mbps | 30 Days | 599 | 706 |
Plan 7 | 40 Mbps | 700 GB | 15 Mbps | 30 Days | 799 | 943 |
Plan 8 | 50 Mbps | 1000 GB | 20 Mbps | 30 Days | 999 | 1178 |
The above-mentioned are commercial plans from the broadband provider. The price for the commercial plans starts at Rs. 650 and goes upto Rs. 1178.
Notably, the data capping on the commercial plans is 500 GB for the lower plans and 1000 GB for the higher plans.
Speed Test Results For Den Broadband
Speed Test For 50 Mbps Den Broadband Plan
Ping – 9 ms
Download Speed – 52.24 Mbps
Upload Speed – 52.45 Mbps
Awesome !!!
As you can see from the above screenshot, the company is offering more speed than the promised 50 Mbps. Also, I have observed that the speed usually stays the same and doesn’t throttle even at peak load times.
Overall from the speed perspective, they are doing great. But if you live in a metro, 50 Mbps is slow, as some of the ISPs even offer up to 1Gbps speeds.
I think Den should start offering 100 or 250 Mbps speed in these plans without raising the monthly rental.
Quality of Service and Downtime
I usually experience two days of downtime in a month, which is more than what I expect. However, since their fiber is not underground, it is bound to have failures due to breakages. Several times state electricity boards or others cut the wires and caused the service to fail.
However, they are prompt with the repairs and usually start the repair work within a couple of hours of such incidents. Overall, I will give a 4.0/5.0 Star Rating to the Quality of service.
Also, we have an option to pay the bill online and collect the payment from home or office. It is pretty convenient as far as the payment options are concerned.
Pros and Cons for Den Broadband Plans
Pros – Den Broadband
- Affordable Service that works for most home and office users.
- Good after-sales service support in case you are facing downtime.
- Easy to install, and the initial setup cost is low.
- The speed stays constant, and the network connectivity is stable.
Cons – Den Broadband
- Plans are expensive compared to Airtel X-Stream or the Jio Gigafiber.
- The supplied router is average and has less coverage and range.
- The Network is not reliable, and you may face downtime issues.
- Overall experience is not as good as the rivals.
Additional Important Information About Den Broadband
- Den Customer Care Number – 0120-6175000
- Den Email – carebroadband@denonline.in
- For New Connections – 7827278080
Note – Aforementioned; Den may have different plans in different cities depending on the competition.
Share with me in the comments about your broadband experience or if you have any questions. I answer all the queries.
I recently wrote about the Jio broadband plans and BSNL broadband plans.
If you are getting the Den Broadband, I suggest getting the router below.
Tenda AC 10 Router
- Offers Upto 1200 MBPS Speed
- Dual Band Router (2.4 Ghz + 5 Ghz)
- Fast Performance – 1 GHz Processor
- 4 Antennas High range – 5dBi
- Mu-Mimo Beamforming Technology
- Connect up Upto 30 devices
- Price – 2699
- Read More About Long Range Affordable Routers